OVERVIEW
This website is operated by Lisa Marie Wellness Inc. (the “Company”), and the Company’s products and services, including without limitation, all information and tools available on this site, are are offered to you, conditioned on your acceptance without modification, of the following terms, conditions, policies, and notices contained in this agreement (collectively, the “Terms”). These Terms apply to all users of the site, including without limitation users who are browsers, vendors, customers, merchants, and/ or contributors of content. Your use of this site, or submission of product or service requests via telephone, constitutes your agreement to all such Terms in effect at such time. If you have any questions regarding these Terms, you may contact us at hello@labstudioclinic.com. We may amend, modify, change, or replace these Terms at any time by posting a revised version of these Terms on the Company’s website. It is your responsibility to check this page periodically for changes. Your continued use of or access to the website following the posting of any changes constitutes acceptance of those changes. These Terms were last updated on 05/08/21. Throughout the site, the terms “we”, “us” and “our” refer to the Company. “Products” shall mean, collectively, any of those products or services offered by the Company on this site, including without limitation teas and tinctures, whether pre-made or requested as custom blends by you, and any information presented by the Company.
SECTION 1 – ONLINE STORE TERMS
By agreeing to these Terms, you represent that you are 18 years of age and you have given us your consent to allow any of your minor dependents to use this site. Only one promotional code may be used per order. You may not use our Products for any illegal or unauthorized purpose nor may you, in the use of the Products, violate any laws in your jurisdiction (including but not limited to copyright laws).
SECTION 1.1 – SHIPPING AND HANDLING
Orders are processed Monday – Friday, Closed Sat – Sun Custom Products take time: expect shipping to be 3-7 business days. Pre-made Products are also handcrafted to order and need 2-4 business days to ship.
All orders are shipped via Canada Post First Class or Priority Mail, unless you have selected a different option. Shipping is free for orders CDN $200.00 or more for Canada. Shipping is free for orders CDN $250.00 or more for USA. Free shipping is activated AFTER coupons have been calculated, not before. Contact us for any shipping questions: hello@labstudioclinic.com
SECTION 2 – GENERAL CONDITIONS
We reserve the right to refuse service to anyone for any reason at any time. You understand that your content (not including credit card information), may be transferred unencrypted and involve (a) transmissions over various networks; and (b) changes to conform and adapt to technical requirements of connecting networks or devices. Credit card information is always encrypted during transfer over networks. You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of the Products, use of the Products, or access to the Products or any contact on the website through which the Products are provided, without express written permission by us.
SECTION 3 – RETURN POLICY
If any of our Products do not meet your expectations, we want to know. As such, please email hello@labstudioclinic.com, and please include your order number and a description of the reason for the return. We will gladly exchange or refund your purchase within thirty (30) days of receipt of the returned and unopened merchandise. Please note that refunds will only be issued after inspection of the returned product and to the same credit card or Paypal account that was used for the original purchase. Shipping and Handling is not reimbursable. For custom made Products, we cannot guarantee you are going to love the blend you created. We do not accept returns or exchanges on custom Products.
SECTION 4 – MODIFICATIONS TO THE SERVICE AND PRICES
Prices for the Products are subject to change without notice.
We reserve the right at any time to modify or discontinue the Products (or any part or content thereof) without notice at any time. We shall not be liable to you or to any third-party for any modification, price change, suspension or discontinuance of the Products.
SECTION 5 – PRODUCTS OR SERVICES
Products are available exclusively online through the website. Products may have limited quantities and are subject to return or exchange only according to our Return Policy. We have made every effort to display as accurately as possible the colours and images of our Products that appear on this site. We cannot guarantee that your computer monitor’s display of any colour will be accurate. All descriptions of Products and pricing are subject to change at anytime without notice, at the sole discretion of us. We reserve the right to discontinue any product at any time. Any offer of any Product is void where prohibited.
SECTION 6 – GOVERNMENT AGENCIES AND PHYSICIAN DISCLAIMER
You hereby acknowledge and agree that statements made by the Company regarding the Products have not been evaluated by any governmental or regulatory body or agency, including without limitation Health Canada or the United States Food and Drug Administration (the “Agencies”). The Products have not been evaluated by the Agencies, nor have they gone through the rigorous double-blind studies required before a particular Product can be deemed truly beneficial or potentially dangerous and prescribed in the treatment of any condition or disease. Information posted on this site or otherwise provided by the Company does not constitute medical advice. The Products are not intended to treat, cure or prevent any illness or disease. If you have or suspect that you have a medical problem or condition, consult with your physician for diagnosis or treatment. Use the Products as per instructions and always watch for any allergic reactions. You should always carefully read all product packaging and labels. Always consult your physician or health care provider before using any of the Products, especially if you have a medical problem or condition.
SECTION 7 – ACCURACY OF BILLING AND ACCOUNT INFORMATION
We reserve the right to refuse any order you place with us. We may, in our sole discretion, limit or cancel quantities purchased per person, per household or per order. In the event that we make a change to or cancel an order, we may attempt to notify you by contacting the e-mail and/or billing address/phone number provided at the time the order was made. We reserve the right to limit or prohibit orders that, in our sole judgment, appear to be placed by dealers, resellers or distributors. You agree to provide current, complete and accurate purchase and account information for all purchases made at our store. You agree to promptly update your account and other information, including your email address and credit card numbers and expiration dates, so that we can complete your transactions and contact you as needed.
For more detail, please review our Returns Policy.
SECTION 8 – USER COMMENTS, FEEDBACK AND OTHER SUBMISSIONS
If, at our request, you send certain specific submissions (for example contest entries) or without a request from us you send creative ideas, suggestions, proposals, plans, or other materials, whether online, by email, by postal mail, or otherwise (collectively, the “Comments”), you agree that we may, at any time, without restriction, edit, copy, publish, distribute, translate and otherwise use in any medium any comments that you forward to us. We are and shall be under no obligation: (a) to maintain any Comments in confidence; (b) to pay compensation for any Comments; or (c) to respond to any Comments. We may, but have no obligation to, monitor, edit or remove content that we determine in our sole discretion are unlawful, offensive, threatening, libelous, defamatory, pornographic, obscene or otherwise objectionable or violates any party’s intellectual property or these Terms. You agree that your comments will not violate any right of any third-party, including copyright, trademark, privacy, personality or other personal or proprietary right. You further agree that your comments will not contain libelous or otherwise unlawful, abusive or obscene material, or contain any computer virus or other malware that could in any way affect the operation of this or any other website. You may not use a false e-mail address, pretend to be someone other than yourself, or otherwise mislead us or third-parties as to the origin of any Comments. You are solely responsible for any Comments you make and their accuracy. We take no responsibility and assume no liability for any Comments posted by you or any third-party.
SECTION 9 – PERSONAL INFORMATION
Your submission of personal information through the store is governed by our Privacy Policy.
SECTION 10 – ERRORS, INACCURACIES AND OMISSIONS
Occasionally there may be information on our site or in the Products that contains typographical errors, inaccuracies or omissions that may relate to product descriptions, pricing, promotions, offers, product shipping charges, transit times and availability. We reserve the right to correct any errors, inaccuracies or omissions, and to change or update information or cancel orders if any information in the Products, thisz website or on any related website is inaccurate at any time without prior notice (including after you have submitted your order).
EXCEPT AS EXPRESSLY SET FORTH HEREIN, THE COMPANY EXPRESSLY DISCLAIMS ANY IMPLIED WARRANTIES OF ANY KIND, INCLUDING, BUT NOT LIMITED TO, WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE, AND YOU AGREE THAT THE COMPANY SHALL HAVE NO LIABILITY FOR DIRECT, INDIRECT, SPECIAL, INCIDENTAL, CONSEQUENTIAL (INCLUDING LOST PROFIT), EXEMPLARY OR PUNITIVE DAMAGES (EVEN IF THE COMPANY HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES) ARISING OUT OF THESE TERMS, YOUR USE OF THE PRODUCTS, OR ANY CONSEQUENCES WHICH FLOW FROM THEM.
SECTION 11 – PROHIBITED USES
In addition to other prohibitions as set forth in the Terms, you are prohibited from using this site or its content: (a) for any unlawful purpose; (b) to solicit others to perform or participate in any unlawful acts; (c) to violate any international, federal, provincial or state regulations, rules, laws, or local ordinances; (d) to infringe upon or violate our intellectual property rights or the intellectual property rights of others; (e) to harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate based on gender, sexual orientation, religion, ethnicity, race, age, national origin, or disability; (f) to submit false or misleading information; (g) to upload or transmit viruses or any other type of malicious code that will or may be used in any way that will affect the functionality or operation of the Products or of any related website, other websites, or the Internet; (h) to collect or track the personal information of others; (i) to spam, phish, pharm, pretext, spider, crawl, or scrape; (j) for any obscene or immoral purpose; or (k) to interfere with or circumvent the security features of the Products, this website, any related website, other websites, or the Internet. We reserve the right to terminate your use of the Products, this website, or any related website for violating any of the prohibited uses.
SECTION 12 – INDEMNIFICATION
You agree to indemnify, defend and hold harmless the Company and our parent, subsidiaries, affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, interns and employees, harmless from any claim, costs, damages, or demand, including reasonable attorneys’ fees, made by any third-party due or related to or arising out of your breach of these Terms or the documents they incorporate by reference, or your violation of any law or the rights of any third-party.
SECTION 13 – ENTIRE AGREEMENT
Our failure to exercise or enforce any right or provision of these Terms shall not constitute a waiver of such right or provision. These Terms and any operating rules posted by us on this site or in respect to the Products constitutes the entire agreement and understanding between you and the Company and govern your use of the Products, superseding any prior or contemporaneous agreements, communications and proposals, whether oral or written, between you and the Company (including, but not limited to, any prior versions of the Terms). Any ambiguities in the interpretation of these Terms shall not be construed against the drafting party.
SECTION 14 – GOVERNING LAW
These Terms and any separate agreements whereby we provide the Products shall be governed by and construed in accordance with the laws of the Province of Ontario and the laws of Canada applicable therein.
SECTION 15 – CHANGES TO TERMS OF SERVICE
You can review the most current version of the Terms at any time at this page. We reserve the right, at our sole discretion, to update, change, modify, amend or replace all or any part of these Terms by posting updates and changes to our website. It is your responsibility to check our website periodically for changes. Your continued use of or access to our website or the Products following the posting of any changes to these Terms constitutes acceptance of those changes.
SECTION 16 – CONTACT INFORMATION
Questions about the Terms should be sent to us at hello@labstudioclinic.com.
